Privacy Policy

Introduction

Meridian Logistics ("we," "us," "our," or "Company") operates as a premium port-to-warehouse coordination service based in Alexandria, Egypt. We are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your information. This Privacy Policy explains our practices regarding data collection and processing for visitors to our website and clients who engage our logistics services.

Information We Collect

We collect information in several ways to support our operations and improve our service delivery:

• Contact and Inquiry Data: When you contact us through our website, email, or telephone, we collect your name, email address, phone number, company name, and the content of your inquiry or message. This information is used to respond to your request and establish a business relationship.
• Operational and Shipment Information: For clients using our logistics services, we collect shipment details, container information, port documentation, warehouse locations, delivery schedules, and related operational data necessary to coordinate your cargo from port to warehouse.
• Website Usage Data: We may collect information about how you interact with our website, including pages visited, time spent on pages, referring website, and general browsing patterns. This helps us understand user needs and optimize our site.
• Cookies and Similar Technologies: Our website may use cookies and similar tracking technologies to enhance user experience, remember preferences, and analyze site performance. These are non-invasive and can be managed through your browser settings.
• Device Information: We may collect basic information about the device you use to access our website, such as browser type, operating system, and IP address, for security and analytics purposes.

How We Use Your Information

Your information is used for the following purposes:

• Responding to inquiries and providing quotations for our logistics services
• Executing and managing shipment coordination, port operations, and warehouse delivery
• Maintaining accurate records of client agreements and service delivery
• Communicating updates, schedules, and operational changes related to your shipments
• Improving our website functionality and user experience
• Analyzing website traffic and service performance
• Complying with legal obligations and regulatory requirements in Egypt and relevant jurisdictions
• Preventing fraud and ensuring the security of our operations

Data Sharing and Third Parties

We do not sell or rent your personal information to third parties. However, we may share your information with trusted partners and service providers who assist us in delivering our logistics services, including:

• Port authorities and customs agencies required for cargo clearance and documentation
• Warehouse operators and logistics partners involved in your shipment coordination
• Transportation and delivery service providers
• Legal and compliance advisors when required by law
• Website hosting and analytics service providers

All third parties are contractually obligated to maintain the confidentiality and security of your information and to use it only for the purposes specified by Meridian Logistics.

Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy. Operational and shipment data is typically retained for the duration of the service engagement plus a reasonable period for record-keeping and dispute resolution. Contact information from inquiries may be retained for business development purposes unless you request deletion. You may request the deletion of your personal information at any time, subject to legal and operational requirements.

Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include secure data storage, restricted access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location and applicable data protection laws, you may have the following rights:

• The right to access your personal information and receive a copy of data we hold about you
• The right to correct inaccurate or incomplete information
• The right to request deletion of your information, subject to legal obligations
• The right to restrict or object to certain processing activities
• The right to withdraw consent at any time
• The right to lodge a complaint with relevant data protection authorities

To exercise any of these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

Our website may use cookies to enhance functionality and analyze usage patterns. Cookies are small text files stored on your device that help us remember your preferences and improve your experience. You can control cookie settings through your browser preferences. Disabling cookies may affect some website features. We do not use cookies to track you across unrelated third-party websites.

Children's Privacy

Our services are intended for business and professional use and are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information and terminate the child's interaction with our services.

International Data Transfers

Meridian Logistics operates in Alexandria, Egypt. If you are located outside Egypt and provide information to us, please be aware that your data may be transferred to, stored in, and processed in Egypt. By providing your information, you consent to such transfers. We ensure that any international data transfers comply with applicable laws and include appropriate safeguards.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date below. Your continued use of our website and services following such notification constitutes your acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your rights, or have concerns about our data practices, please contact us:

• Email: hello@easystoptabac.com
• Phone: +20 10 1471 2546
• Location: Alexandria, Egypt

We will respond to your inquiry within a reasonable timeframe and work to address your concerns promptly.